Privacy policy


Thank you for visiting We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone. Orian will make reasonable efforts to keep your information private, however Orian does not accept any liability for security breaches, out of our control, that compromise the private information that you have provided in the course of use of this website.

What Information We Collect and How We Use It

Any information we collect on our Site generally falls into the Personally Identifiable Information category.

Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Ordering - When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. You may request your purchase be shipped by common carrier, in which case certain information will be shared with the respective carrier for delivery purposes.

Sharing Your Information

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves.

Links To Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Changes To This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here on our Site and the date of the newest version posted below. Please checkback frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.

By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

Contact Us

If you have any concerns about our use of your information or about this Privacy Statement, please send an e-mail to We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.
When you use, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Orian or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Orian/Palmetto Service is the exclusive property of Orian/Palmetto Living and protected by U.S. and international copyright laws.
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Orian Service are trademarks or trade dress of Orian in the U.S. and other countries. Palmetto Living's trademarks and trade dress may not be used in connection with any product or service that is not Palmetto Living's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Orian/Palmetto Living. All other trademarks not owned by Orian/Palmetto Living that appear in any Orian/Palmetto Living Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Orian.
If you use any Orian Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Palmetto Living does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under18, you may use the services only with involvement of a parent or guardian. Orian reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Orian reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
All items purchased from are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Palmetto Living attempts to be as accurate as possible. However, Palmetto Living does not warrant that product descriptions or other content of any Palmetto Living product is accurate, complete, reliable, current, or error-free. If a product offered by Orian is not as described, your sole remedy is to return it in unused condition.
In addition to these Conditions of Use, the terms apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Orian.
Any dispute or claim relating in any way to your use of any Orian products or services sold or distributed by Orian will be resolved by binding arbitration, rather than in court, except that you may assert claims in smallclaims court if your claims qualify.
By using, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of South Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Orian.
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Orian Rugs, Inc.
Palmetto Living
2415 Hwy 81 North
Anderson, SC 29621
Cancellations:Cancellations must be emailed or faxed to Orian. Cancellations are not final until confirmed by Orian.
Returns:Reason for ReturnCredit for Merchandise and Freight
Transit DamageUpon Delivery
Manufacturing Defect1 Year
Dirty/Discolored/Damaged7 Days
Orian Shipping Error7 Days
Credit for Merchandise Only
Other, Unspecified7 Days, 20% restocking fee
Credit can only be issued for a no fault return if merchandise is unused and returned
prepaid to Orian undamaged. Credit given upon inspection at Orian.
Credit/AR:Orders processed upon credit approval.
Terms are Net 30 Days, FOB Anderson, SC
Shipping:-All orders shipped FOB Anderson, SC.
-Drop shipments and smaller shipments will ship via FedEx.
-Larger shipments will ship via your preferred carrier or will be
shipped via best Orian carrier, with freight added to invoice.
-Any vendor manuals must be forwarded to Orian.

Palmetto Living Images:No part of any Orian/Palmetto Living rug image or Orian/Palmetto Living logo may be used on in the internet or in any other media without prior approval from Orian/Palmetto Living management.